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Our straight answers to the questions you ask the most

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  • FAQ

If you have tough questions, right here: the honest answers that help you listen, understand, and decide.

1. Delivery of a Kitchen from Germany – Is It Really That Long?

We fully understand why such concerns arise. Perhaps you or someone you know has already had a negative experience of waiting endlessly for furniture or renovations. When it comes to ordering a kitchen from abroad to Israel, this feeling of uncertainty and loss of control can be even stronger.

That's exactly why, at Hausmaster Berlin your destination for German kitchens in Netanya we've built a transparent and reliable kitchen delivery system to Israel, taking care of every step, from manufacturing to installation at your home.

The Nobilia factory, where our German kitchens are produced, is the largest kitchen manufacturer in Europe, producing up to 4,000 kitchens per day.

The production process is fully automated and follows a precise German planning system: once your kitchen design is finalized, it immediately receives an exact production date. We promptly share this date with you and it never changes. The factory values its reputation above all.

The usual waiting time to enter production is only about 2–3 weeks (outside peak seasons like August and December).

Once ready, your kitchen is sent to our warehouse in Berlin and quickly loaded into a container bound for Israel. Sea shipping takes approximately 2 weeks, after which your kitchen passes customs and is delivered to your home. The full process, from order to installation, usually takes around 60 business days although, for legal accuracy, we state up to 90 days.

Local Israeli manufacturers typically quote 2–3 months, but in reality, the waiting time often stretches by an additional month, followed by another month for assembly and fixing inevitable issues.

With us, you know your real timeline from day one and it is never delayed, and your kitchen installation takes just 2–3 days (learn more in the next section).

Yes, waiting might feel long. But remember: you are choosing a custom-made German kitchen, built to last for decades. It will serve you for at least 20 years, and this quality is absolutely worth a bit of patience and thoughtful decision-making.

If you are wondering which kitchen to choose and are searching for the best kitchens in Israel, look no further than German quality and reliability. Choosing German kitchens means choosing confidence in the result.

2. Risk of Incomplete Delivery and Delays When Ordering a Kitchen from Germany?

We understand that clients may have such concerns. However, in practice, the German system of kitchen production and delivery virtually eliminates these risks.

A) Fast Installation:
Kitchen assembly on-site takes only 2–3 days, thanks to the high degree of factory readiness. You won’t have to wait for missing parts or on-site adjustments.

B) Automated Quality Control:
Our kitchens are produced at the Nobilia factory — the largest kitchen manufacturer in Europe. The production process is fully automated: after assembly, each kitchen is checked and packed into a complete individual set, immediately ready for shipping to Israel. This minimizes any risk of missing elements.

C) Pre-Assembled Elements:
We receive pre-assembled cabinets, drawers, and other components directly from Germany — meaning the chance of missing pieces during installation is practically eliminated.

D) German Precision:
One crucial factor is the German manufacturing standards. Unlike some countries, such as Italy, German factories are renowned for their precision, order, and strict adherence to processes — ensuring reliable delivery.

E) Immediate Solutions:
In the rare event that any item is missing, Hausmaster Berlin guarantees quick resolution: the missing part will be shipped by air within 5–7 business days, at no additional cost to the client.

Thanks to German technology, strict quality control, and our refined logistics system, you can rest assured: your custom kitchen from Germany will be delivered complete and on time.

3. You’re New to the Market — What if We Pay and You Disappear?

We understand your concern: purchasing a kitchen is a serious investment, and everyone wants to be sure they’re dealing with a trustworthy company.

That’s why we’ve built our business with principles that fully protect your interests:

A) Official Status:
We are the official dealer of Nobilia — the largest kitchen factory in the world, supplying German kitchens to more than 100 countries worldwide. Behind us stands a brand name with over 75 years of proven quality. This means you are not simply buying from a new company, but from an official representative of one of Germany’s most respected kitchen manufacturers.

B) Significant Investment:
Opening Hausmaster Berlin - your destination for German kitchens in Netanya involved multi-million shekel investments.
Our commitment is serious: long before the first sales, we had already invested heavily in showroom rent, renovation, and initial shipments.

C) Secure Payment System:
The payment plan is divided into 4 clear stages to protect your interests:

  1. 15% upon signing the contract — including a fully developed kitchen project that remains yours and can be used with any company if needed.
  2. 25–30% after factory confirmation — when your kitchen’s production date is officially scheduled.
  3. The remaining balance upon completion — payment is made as your kitchen is finished and progresses toward delivery.

Even in the theoretical case that our company ceased operations, your investment would still be protected: you could claim your custom kitchen directly from the factory by paying only the shipping costs...

4. What Happens to the Warranty If Your Company Goes Bankrupt or Shuts Down?

We fully understand how crucial it is for every client to feel secure about their rights — even in the long term.

That’s why we’ve built our warranty system to ensure that your interests are protected directly through the manufacturer.

A) 10-Year Factory Warranty
Every custom German kitchen supplied through Hausmaster Berlin - your destination for German kitchens in Netanya comes with an official 10-year factory warranty from Nobilia.
Our supply agreement includes a special “Warranty” appendix outlining all conditions and providing direct factory contact details for customers.

B) Direct Responsibility of the Nobilia Factory
Nobilia, the manufacturer of our German kitchens, guarantees the replacement of any component covered under warranty.
With over 50 years of experience, the company has built its reputation on precision, responsibility, and customer respect.
Claims are processed quickly and without unnecessary bureaucracy.

C) Customer Protection Under Any Circumstances
Even in the theoretical case that Hausmaster Berlin ceases operations, your rights remain fully protected: you can directly contact Nobilia or any future official German kitchen dealer in Israel.

Nobilia is committed to ensuring that customers worldwide continue to receive full support, regardless of changes in local representation.

When you choose our premium kitchens in Israel, you are choosing not only top-quality materials and craftsmanship — but also real, long-term confidence in your investment.

5. Will German Door Coatings Fade in the Sun and Lose Their Color?

We in Hausmaster Berlin — your destination for German kitchens in Netanya, completely understand this concern: a kitchen is a long-term investment, and everyone wants to be confident that its appearance will remain impeccable for many years.

That’s exactly why our German kitchens meet the highest standards of durability and undergo rigorous testing.

A) Certified International Quality
The Nobilia factory, where our German kitchens are manufactured, holds 9 international quality certifications — the highest number among European manufacturers. These certifications confirm the resistance of door coatings to sunlight, humidity, temperature fluctuations, and other environmental factors.

B) Laboratory Testing of Every Batch
Every door finish undergoes testing in Nobilia’s laboratories on specialized testing rigs. Each production batch is sampled, and the selected doors are subjected to a full cycle of tests for color fastness, wear resistance, and long-term stability.

C) Uncompromising Quality Control
If even minimal deviations are detected during laboratory testing, the entire production batch is immediately withdrawn. Only materials that meet the highest standards are approved for shipment.

In comparison, similar levels of strict quality control are extremely rare among local Israeli manufacturers. When you choose a custom German kitchen, you are investing not only in style and functionality but also in proven durability, backed by strict international standards.

6. German Kitchens Can’t Withstand Israel’s Climate and Humidity?

It’s a natural concern: Israel’s demanding climate indeed places extreme stress on furniture quality.

That’s exactly why we offer German kitchens that are rigorously tested for resistance to humidity, temperature fluctuations, and sun exposure — far beyond local standards.

A) International quality certifications
The Nobilia factory, where our German kitchens are produced, holds 9 international quality certificates — the maximum number awarded to kitchen manufacturers in Europe.
These certifications verify resistance to humidity, temperature shifts, and fading under UV exposure.

B) Laboratory testing for every batch
Each cabinet finish undergoes strict laboratory testing at the factory, simulating real-world conditions such as high humidity and extreme temperature changes.

C) Rigorous material stability control
From every production batch, samples of door fronts are subjected to strength tests, moisture resistance trials, and surface integrity checks.
Even the slightest deviation from quality standards leads to immediate removal of the entire batch.

D) Extreme-condition stress testing
All finishes are subjected to cycles of moisture saturation, drying, and thermal stress simulations.
This ensures that even under harsh environmental conditions, your German kitchen retains its flawless appearance and functional durability for years to come.

In Israel, such stringent quality controls are rare.
When you choose a custom German kitchen from Hausmaster Berlin – your destination for German kitchens in Netanya, you’re investing in a solution proven to withstand even the toughest climates.

7. Can a Stone Countertop Crack During Transportation?

This concern is completely understandable — after all, stone countertops are one of the most valuable and heavy elements of any kitchen.
We in Hausmaster Berlin fully recognize this worry and have taken reliable measures in advance to address it.

A) Professional Factory Packaging
All countertops for our German kitchens are professionally packed at the Nobilia factory according to international protection standards.
Nobilia delivers kitchens to over 160 countries worldwide, and the technology for packing stone countertops has been perfected over decades of experience.

B) Zero Damage Incidents
Since opening Hausmaster Berlin — your destination for German kitchens in Netanya — we have not recorded a single case of countertop damage during shipping.
This excellent track record confirms the quality of our packaging and the professionalism of our logistics chains.

C) Alternative Option for Full Peace of Mind
For clients who want to eliminate even the slightest risk, we offer an alternative solution: complementing your kitchen with a high-quality stone countertop from trusted local manufacturers in Israel, installed directly on-site.

Thus, when you choose a custom German kitchen with us, you gain not only confidence in reliable delivery, but also the flexibility to adapt the solution to your personal comfort and peace of mind.

8. Are there real customer reviews?

Yes, reviews and photos of assembled kitchens are available on our website.